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Since 1996, Linda Lin has been working as an independent consultant.
Linda previously worked for over six years for two of the foremost international
strategy consulting firms: Boston Consulting Group
and Monitor Company.
As a strategy consultant, Linda had an opportunity to work closely with
people in virtually every functional area and rank - including manufacturing,
engineering and design, marketing, and sales, from maintenance engineers,
line supervisors, and admins, up to Fortune 500 VPs and executives. Her
projects were mostly long-term, ranging from 3 months, to 2 years in duration,
so she was able to really learn about different industries and different
jobs; to see how different people like to work, how they learn.
BOSTON
CONSULTING GROUP
Boston, MA and Chicago, IL, 1993-1995
Consultant
Led joint BCG/client teams to solve strategic problems and implement
solutions for Fortune 500 clients. Provided leadership, coaching, research,
and analytical tools to client team members. Designed and conducted research
and analysis to support recommendations. Presented findings to senior
management. Selected projects:
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Product Design Strategy: Recommended
changes in design philosophy and tactics by “tearing down”
competitive products for a $2 billion consumer electronics firm.
Personally commended by the client COO and VP of R&D for identifying
$24 million in annual savings on product lines totaling $500 million.
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R&D Strategy: Aligned R&D and
marketing priorities for a $4 billion consumer products manufacturer.
Assessed the competitor's technical strengths, historical product
evolution and determined the company's likelihood of entry into
client markets. Recommended R&D initiatives prevented entry
by a formidable competitor, and yielded several major, successful
new products.
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Strategic Modeling and Forecasting: Developed
an industry profitability model for a $400 million global telecommunications
manufacturer. Predicted industry evolution led to exit from an unprofitable
but well-championed business. Integrated competitor behavior, pricing
trends, and internal cost structure to forecast client revenues and
profitability. |
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Change Management: Change Management: Guided the
implementation planning effort for a $4 billion automotive components
supplier attempting to reverse decades of market decline. Co-led
8 cross-functional teams comprising 55 managers charged with removing
barriers to change during a major, company-wide reorganization.
- Oversaw deployment of an employee survey and internal focus
groups which identified a widespread lack of employee concern
or awareness of competitive circumstances.
- Realigned evaluation and rewards systems, communications, and
training programs to initiate the major cultural changes required
to enable business process changes.
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MICROSOFT
CORPORATION Redmond,
WA, Summer 1992
Product Manager and Program Manager
Database and Programmability Group
Product Manager and Program Manager, Database and Programmability Group
(DPG) Macintosh specialist on the Fox/Access product marketing team.
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Represented Microsoft at several trade shows; demonstrated
product features. |
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Conducted initial post-acquisition analysis of Fox
competitive position. Reviewed competitive products; recommended changes.
Developed sales demo to showcase Fox. |
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Managed two FoxPro Beta testing programs. Relayed customer
feedback to development team. |
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Winner, the Microsoft intern T-shirt design contest. |
KELLOGG
SCHOOL OF MANAGEMENT, NORTHWESTERN
UNIVERSITY
Evanston, IL
Lead Consultant
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Hired, trained, and managed staff of over 40 consultants providing
help-desk services. |
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Evaluated, specified, and supported lab software. Recommended and
led implementation of over $200,000 in lab improvements at an institution
with minimal prior history of technology spending. |
SELF-EMPLOYED
Cambridge,
MA, 1991
Freelance Graphic Designer/Writer
Established business focusing on computer-based design and desktop publishing
for local advertising agencies, businesses and non-profits.
MONITOR
COMPANY
Cambridge, MA, 1986-1990
Consultant
Promoted from Associate Consultant (January 1988), Summer Associate
Consultant (June 1987), and Senior Production/Research Assistant (June
1986).
Worked with joint Monitor/client teams to resolve strategic issues. Selected
projects:
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Retail Consolidation: Developed methodology
to identify least profitable retail branches for closure for a $10
billion financial services company. Implemented an ongoing weekly
scorecard; used performance and manpower data to isolate causes of
productivity problems. Isolated best practices to improve profitability
of continuing branches. |
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Labor Negotiation Strategy: Advised client
labor negotiations team and EVP in preparation for a scheduled negotiation
at a 1,800-employee insurance company. Increased profitability by
$12 million while averting an anticipated strike. |
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Market Sizing and Segmentation:
Identified and sized market segments to develop a targeted marketing
strategy for a $1 billion industrial gases company. Designed and conducted
in-depth phone and in-person interviews. |
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Cost Reduction: Using activity-based
cost analysis, recommended product and customer rationalization for
a $280 million automotive components plant. Led seminar on activity-based
costing for client management team. |
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Business Unit Strategy: Led client teams
in implementing an ongoing strategic planning process for three divisions
of a $100 million non-profit educational foundation. Established baseline
performance measures; identified strengths and weaknesses, market
opportunities, and threats from new providers. Developed preliminary
action plan. |
Internal responsibilities:
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Edited chapters of an internal software reference manual. |
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Designed training program and trained both professional
and production staff on the UNIX-based Interleaf graphics system.
Designed and taught training classes on spreadsheets and analysis
tools. |
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